Workshop Details

Marco Ronzani: Ask them. SF Organizational Development in an Industrial Company

How to support improvement in an organization from a blame-culture towards more appreciation and attractive working environment? Surprisingly simple and client-driven Focused on Solution

The best method for finding out how solution focused organizational development works is to ask those people involved. A solution focused interview with these participants is the most direct path to take as the case example of a German industrial company shows. Linked with other elements such as ‘internal ambassadors of appreciation’, large group interventions, top management involvement and self organized support worked the external coaches using SF questionnaires towards clients’ goals: Improving company climate and effectively dealing with rapid growth in customer demand. Reusing the questionnaire it was easy to show that a significant improvement in several processes of the company occurred (Appreciation, management culture, error management culture, willingnes for continued change.

In this workshop you can get an idea what and how helped during this particular SF organizational development process and how you can integrate this in your own work.

Veronika Wieland, Katalin Hankovszky, Enikő Tegyi: On the road to more everyday engagement in selling

Engage in an ongoing process and make a real difference for the client. Reflect on an example where some simple SF ideas generate impact on the design of the project. Here and Now

The client is a big global supplier, operating in Hungary with 24’000 employees. A huge change project is planned towards more engaged service, and in a field of work pressure and challenging economical situation the company wants to offer an attractive working place.

The in-house partner and main brain of the process and the external coaches from Solutionsurfers Hungary we let participants glimpse into steps and plans so far and develop jointly further ideas on how to continue.

Fredrike Bannink: Solution Focused Supervision/Peer Consultation

The benefits for participants: having better, more pleasant and more meaningful supervision/peer consultation sessions. Beautiful mind.

Histed et al. (2009) showed that monkeys learn more from their successes than from their failures. This finding probably applies to us humans as well.

Until recently it was customary in supervision and peer consultations to only present and analyse problem cases or ‘stuck’ cases: the emphasis was on what isn’t going well and what should be different. With a solution focused approach one looks rather at what is going well: when was the session successful (even just a little bit) and who did what to make that happen?

Of course in supervision and peer consultation participants should be allowed to reflect on sessions in the case of a successful outcome and in the case of stagnation or failure. What did work in these sessions and what would I do again next time in a comparable situation? What did not work in the sessions and what would I do differently next time in a comparable situation?

In this workshop I will present several models for solution focused supervision and peer consultation as described in my book 1001 Solution Focused Questions. Handbook for Solution Focused Interviewing (Norton, 2010). There will also be time to practice with some of these models in small groups.

Learn more:

Fredrike Bannink, 1001 Solution Focused Questions. Handbook for Solution Focused Interviewing (Norton, 2010)

Lisa Boelaert, Herwig Deconinck: Guerilla Godness: Dare to Unlock Forbidden Treasures

You will experience a new way to approach change in organizations. Scenes and Senses

Guerilla Goodness

Headlines remind us daily of the political, economic and environmental woes facing the planet.
We are baffled by the overwhelming focus on disasters, threats, decline, impossibilities, blamestorming, … we find in newspapers, television programmes, conferences, etc. However, a problematic view of the present leads to a problematic view of the future. The more we focus on our problems, the better we understand them and the more we get convinced that these problems have every right to exist.

Guerilla Goodness empowers an alternative reality. It enables people, communities and organizations to reconnect with our treasures: our inborn resources and talents to translate words of frustration and anger into bold, surprising, positive, pattern-breaking actions, …. It invites people to shine and to infiltrate the world with hope and goodness.

Try out workshop
We are designing a D.A.R.E game in which participants learn to strengthen their courage, making use of the guerrilla goodness ingredients:

Uniting a swarm relighting the fire
Injecting goodness into the change process
Inventing surprising HIT & TRUST actions
Uniting with the “other(s) formerly know as the enemy”

In the game participants hunt for courage. The more you d.a.r.e, the more you get exposed… the greater the change. If you play safe, you stay safe… nothing changes. Participants will walk the thin line between Goodness and Dogmatics. Discovering ways to create a swarm to light the fire. Turning hit & run actions into guerrilla beauty.
The game is intended to be used in organizations and communities facing desired and dreaded change. A group intervention for small and large groups to let them discover the power of guerrilla goodness, unite for a common quest and find and elaborate on concrete ideas for guerrilla goodness actions

Learn more:

http://www.guerillagoodness.com
http://www.truecolours.be

Hans Christian Nielsen: Developing Work Enviroment – from Questionary to SF

How can you use SF to improve work environment and employee satisfaction – a practical workshop with presentation of a case and a toolbox for the consultant or HR-partner. Focused on Solution

In most organizations worldwide are work environment and employee satisfaction measured through questionnaires. This has the disadvantage that the HR function typically uses most of his time to collect data and generate reports. It is then up to line managers themselves to follow up on the reports. The talented managers do, while the bad bosses file the reports without doing anything – unfortunately it’s precisely those bosses who need to respond to the survey.

In the first part of the workshop I will present how we have worked with development of the work environment from an SF perspective in my own organization. I will talk about: The background to the process, How I designed the process, and the tools I used in the process.
SF proved to be extremely useful as the following quotation illustrates:
The meetings went extremely well with a positive focus on finding solutions rather than pointing out problems and finding scapegoats. There was eagerness and desire on the part of the personnel to be a part of the meeting process and to take part in finding solutions to big and small problems…So all in all, I am extremely satisfied with the process and the results. SF was quite suitable for this process. Britt Jensen. Manager at the insurance department and deputy at AAK
In the second half of the workshop, I invite all participants to develop the method, and discuss how the method can be applied in relation to the challenges the participants sit in here and now.

Learn more:
http://www.asfct.org/hanschristiannielsen.php

Paul Z Jackson and Janine Waldman: Getting Back to Work – an SF Oasis

Discover how to work in an SF way when working with multi-dimensional projects, and take away tips an tools that can be applied to all areas of career development and employability. Focused on Solution
During this session we’ll present a multi-faceted case study of a project that brings a solution-focused approach to helping people to return to work in the UK. With reductions to the welfare bill being high on the UK government’s agenda, SF is stepping forward as a practical and effective approach to getting people back to work and off benefits. We have partnered with an employability organisation to embed SF working through their management and advisory practices.

This case study shows how:

SF is positioned on a national political agenda
SF is used on a large scale – reaching thousands of clients
How we train, coach and supervise SF to sets of advisors who previously know nothing about it
We introduce a new model – ‘OASIS’ – to fit the needs of a specialist market

We’ll provide the opportunity for question and answer, plus discussion of how this practical and political piece of work might fit with your way of implementing SF in organizational settings.

Learn more:

http://www.thesolutionsfocus.co.uk/

Éva Porpáczy: The Power of How – SF and the Arbinger Approach

Bringing home useful tools and insights for personal and organizational change that help by spreading cooperation, minimizing conflicts and focusing on results. Patchwork

Although the approach of the Arbinger Institute starts from a different perspective, the results of a “Solution Focused” and an “Arbinger” culture show many similarities: appreciating the good instead of noticing only the bad, looking for ways to be proactive and to help instead of finding ways to blame, inspiring with doable goals instead of flogging with threats, having fun in a team appreciating others’ efforts, instead of creating tension and feeling alone and betrayed by others…

Arbinger puts emphasis on the how of any behaviour, focusing on the invisible effect of anything we do (the what.) Based on the philosophical works of Martin Buber and C. Terry Warner, the Arbinger approach differentiates two ways we see others from an internal perspective: either as objects (as vehicles, obstacles or irrelevancies) or as people, being responsive to their reality (their concerns, feelings and needs). This internal view determines our way of being which is the source of our influence, as people respond primarily to how we feel about them rather than what we do.

At this workshop we will learn more about the Arbinger approach and experiment with some of its tools, applying them to chosen life situations that we might want to change. (Note that the most important “tool” for change is our way of being, whether we are in the box or out of the box in Arbinger terms.) We will also discover how we tend to distort our vision and justify ourselves in the box, how we can stop collusions to blame each other, and where we can look for solutions in situations where we feel stuck with the help of the change pyramid.

Also, we will explore how we can enrich our SF work by this approach – even if “only” by our responsive way of being. We can energize and lift others when being in this appreciative, other-focused state in many ways – we can help them increase their performance, melt away excuses, and feel secure enough to consider new ideas, take risks and explore new possibilities.

Learn more:

www.arbinger.com, www.starsbridge.hu
Books: The Arbinger Institute, Leadership and Self-Deception,
The Arbinger Institute, Anatomy of Peace
C. Terry Warner, Bonds that Make us Free

Jürgen Launspach and Claudio Aloisio: How to Develop Coaching Culture within a Hungarian Company

Hurdles in introducing SF-Coaching to an environment of company where coaching culture doesn’t exist Here and Now

Background
Senior Management decided to introduce coaching to help employees to develop their potential. The first step was to select a small number of coaches after the ‘Kick start’ training. Management informed the employees that coaching was available to them but employees do not understand how this could be useful, thus are ignoring the coaching.

Current Status
Coaching is seen as a remedial action for poor performers. Some managers added to the KPI of their staff the input to be coached at least once; hence people see coaching as an item to tick off from the list without understanding the possible benefits. Coaches are applying their skills on a ‘day-to-day’ basis within the group of people they are working with. The initiative is not actively supported by HR or Management as they feel they have done whatever is possible. If things are left to themselves it will not be possible to introduce a coaching culture in the Company and the initiative will fail.

Next steps
How to address the issue

Coaches should coordinate their action to increase visibility.
Open forums/events with employees.
Organize road shows for middle and senior management to highlight the benefits of coaching.
Plan with middle and senior management coaching actions for the best performers in their teams; this should help to dispel the negative perception of coaching that exists today.
Discuss the case with other coaches which could have faced similar situations

Nora Bateson: An Ecology of Mind

An Ecology of Mind is a film portrait of Gregory Bateson, celebrated anthropologist, philosopher, author, naturalist, systems theorist, and filmmaker, produced and directed by his daughter, Nora Bateson. Bateson’s thinking will make a difference.

Learn more:

http://www.anecologyofmind.com/

Adina Borta, Klaus Schenck: Solution Focus – Look What It Did to Us

Be encouraged to contribute whatever small bits and steps you have to offer to SF work! – by hearing about what has emerged from our and others’ small beginnings. Scenes and Senses

The two of us, Adina & Klaus, first met, and became study buddies, at the SOL-conference in Bucharest – and continued our dialogue ever since,including sharing a dialogue workshop in Germany. And as we marvelled at what has grown from those tiny beginnings, we thought back at what else our being connected to the SF approach & the SOL-world has changed in our lives and work: like translating a full book on SF coaching to Romanian language for the first time or writing about SF topology or metaphor, from dancing at the SOL conference to changing jobs or thinking about neighboring fields of change and consulting concepts. And all the changes all the way back …all the treasures in our personal organization…

We’d love to report back to you, to those who, being part of the SOL community, helped to get those changes going, and to hear from your experiences and developments in exchange! What did SF do to you? What changes were triggered by your encountering SF? And what else?
Maybe you helped someone start an important business, helped someone to become unstuck again in their personal development, or saved a marriage by SF? Maybe you wrote an article, met a friend, made fortune by consulting (or spent a fortune for learning about) SF?
When did you first meet SF? Who introduced you to it, and to whom did you pass it on already? Who smiled because you told them an SF story? Who else might enjoy learning SF from you in the future, and how?
What conversations did you have? Which of your approaches to business or coaching or “life, the universe, and all the rest” were impacted by SF, and how?
What has changed in your life thanks to SF ideas and people? And what difference does that make to you?

There’s so many ways to enjoy the benefit of an SF attitude and methodology and tool set that we’ll probably run out of time long before we’ll run out of stories to be told by everyone who participates. So come and look what SF did to us – and share what it did to, and for, you!

Hannes Couvreur: From mass manipulation to mass facilitation: a solution focused and pragmatic approach to changing attitudes and behavior with large groups

You’ll get a hands-on solution focused approach to facilitate effective attitude and behavior change with large target groups. Patchwork

What if there is a solution focused way to change the attitude and behavior of large groups? What if there is something like solution focused campaigning?And what if you could experience it in a hands-on 75 minute session, right here at the SOLWORLD 2011 conference? Wouldn’t you take that chance?

For ages, changing attitudes and behavior of large groups of people has been a mesmerizing and even controversial challenge. From politicians to marketeers, from doctors to (environmental) activists, from priests to artists, from employers to employees, from principals to teachers, all kinds of different people have tried to find a way or even the way to change mass behavior and attitudes. Some succeeded, more have failed.
In this workshop you will get the opportunity to discover a compass for designing effective social marketing campaigns. Combined with solution focused coaching techniques and questions, it offers a pragmatic and effective approach to facilitate change for large groups.
You’ll work on questions like: “How can I define the most effective change agents within my target group?” “How to set different goals for different subgroups within my target group?” “How do I define good goals when it comes to changing the behavior or attitude of large groups?” “What’s a pragmatic way to get ideas and create an environment which facilitates the desired change?”
Has this already worked for others? Yes it has. We have given workshops to over one hundred different people. The approach has been used to improve campaigns on collecting garbage, to develop a cultural marketing strategy, to improve the recycling of cars, to help government officials communicate with citizens about much debated building projects, to help one organization concerned with education for adults to develop a strategy and discover opportunities to approach hard-to-reach target groups. Even several administrations officials of the Flemish government are using this approach.
And now I’d like to find out if and how it can work for you.

So in short: this is what you’ll get:

a hands-on, pragmatic and solution focused approach to changing attitudes and behavior with large groups
insights and ideas from your peers on a personal challenge in working with large groups
an idea of what’s working for you and how this can be useful for your practice
75 minutes of small steps, each one bringing you a little closer to discovering new applications of solution focused coaching

Learn more:

http://www.superblyhuman.com/

Björn Johansson and Eva Persson: Coaching Clients in Groups

Participants will have the opportunity to discover the power of working with clients in group settings and how the work can be both more efficient and more fun! In the Works

We will share our experience in working with individuals in group settnings and hopefully inspire others to see the strength in using a group format for individual development. Our presentation will build upon our experiences from work with clients who ’lost track’ in their lives (unemployment, sickleave, social problems)

Participants will:

discover more about how you can use solution focus in group activities for clients.
get methods for groups and perspectives on how groups can be an alternative or complement your work in, for example: in job coaching or rehabilitation.
discover practical techniques for working with goals, future perfect, follow-ups and scales in groups. We will also highlight how to use the group as a resource for individual ambitions and goals.
be inspired to see change happening with a minimal of work.

Learn more:

www.clues.se download articles about SF in groups in Swedish/English.
Sf group therapy for patients on sick leave – K .Thorlund -Journal of Family Psychotherapy 18(3):11-24

Dr. Peter Röhrig – Dr. Holger Gemba: How to improve teaching and learning in universities with a solution focus – even further!?

You will take away practical ideas and tools for teaching and learning and get new insights from learning research and neuroscience in combination with the SF. Here and Now

Since 2009 we are working in a project aiming for better teaching and learning in the faculty for the study of language and literature in a German university. The work is organized in an interdisciplinary team – an internal “teaching expert” and an external trainer and consultant. The internal “teaching expert” contributes his experience in the faculty and assures continuity. The role of the external trainer is to feed in new ideas and to facilitate the learning process of the lecturers involved.

Most lecturers involved were fascinated by solution focused ideas and tools in combination with insights from learning research and neuroscience. They found that these ideas of “improving teaching from the learning perspective” and activating students with “fit-for-brain”- teaching tools helped them a lot to improve their teaching skills. At the SOLWorld conference 2010 in Bucharest we demonstrated some of the ideas and activities that we developed in the project. From the discussions there with other practitioners we took some good ideas which we integrated into this fascinating project

In our workshop 2011 we will present our progress, especially how to build and support a sustainable network of young lecturers with a solution focus.

Marika Tammeaid: Developing Workplace Interaction with Empowering and Solution Focused Photography

Get practical ideas how to use clients’ album photos and the process of taking new photos in SF team development or coaching Colors and Shapes

Illustrated case stories and practical hints how to use dialogical photography in developing workplace interaction. Clients’ personal life/working life photos can be useful both in individual coaching and in team development. Goal-directed photography or taking new personal portraits can make a powerful exercise of appreciative communication for team members. Using photography in SF way strengthens individual processes in finding resilience and meaning of work.

Ideas presented in the workshop are inspired by empowering photography, a therapeutically aligned pedagogic method developed by Miina Savolainen.

Paul Z Jackson: Improvisation for the Cabaret

Get ready to perform improvised comedy in the SOL cabaret Scenes and Senses

Join experienced improvisation teacher Paul Z Jackson to prepare a contribution to the SOL cabaret. We’ll learn some ‘formats’ for short scenes and sketches. No previous experience needed – just a willingness to join in and learn fast.

Learn more:

www.impro.org.uk

Frederike Bannink, M.G. van Os: Solution Focused Conflict Management

Becoming (even) better at solution focused conflict management Beautiful Mind

Benjamin Franklin once said: ‘Every problem is an opportunity in disguise’. In the new and highly successful approach of solution focused conflict management the focus is on discovering these opportunities to find the ‘win-win’ scenario. The key lies in asking eliciting questions about goals, exceptions, and competences and in motivation clients to change.

Solution focused conflict management differs from traditional methods and can also easily be combined with them. Meetings become more positive and shorter, ensuring that solution focused conflict management is also cost-effective. Solution focused conflict management is suitable for all those who manage conflicts and want to bend conflict situations toward improved ends.

This workshop will focus on the ‘state of the art’ in solution focused conflict management, leaving room for addressing participants’ most challenging situations in conflict management.

Learn more:

Bannink, F.P. (2008). Solution Focused Mediation. The Future with a Difference. Conflict Resolution Quarterly, 25, 2, 163-183.
Bannink, F.P. (2010). Handbook of Solution Focused Conflict Management (Cambridge MA, Hogrefe Publishing)
Bannink, F.P. (2010). 1001 Solution Focused Questions. Handbook for Solution Focused Interviewing (New York: Norton).

Janine Waldman, Eva Persson: The Art of Being Wise Is the Art of Knowing What to Overlook

Participants will have the opportunity to reflect on and improve their SF practice, and to learn techniques that can instantly be applied to their work. Colors and shapes

The art of overlooking is at the heart of Solutions Focus. During this session we will show video clips of Steve De Shazer and Insoo Kim Berg which illustrate how they skillfully apply this to their work.
There will be the opportunity for reflection, discussion and exploration around:

What we are seeing in the video
How this impacts on the direction and outcome of the conversation
What difference this makes to the client and practitioner
How this can be applied to the participants’ work
Participants’ own experience and tips about where to put your attention when working in a solutions focus way.

Learn more:

www.thesolutionsfocus.co.uk, www.clues.se

Daniel Meier: Treasure Hunting – LIVE

In this Workshop participants become actors – and we share through live conversations our knowledge about SF. Scenes and senses

We will create a vivid, colorful frame in which we will be able to do live and solutionfocused coaching/consulting/conversation. So we don’t want to talk about it – we just do it. It’s the unique possibility for us to watch right into the practice of others and let our colleagues be part of our work. Live-conversations under colleagues will take place in different small groups – an you take part as a coach, the client or resource-detective.

Learn more:

www.solutionsurfers.com

Enikő Tegyi: Solution Focused Country Branding Reinventing Hungary

They can experience what benefit Solution Focus may generate when applied to country branding, a very special field of marketing, and discover treasures of Hungary in terms of history, culture and values with implications of implementation, which may be of special interest for international participants of this conference. Here and now

The workshop will be a process of interactive exploration and co-creation of a potential new country brand for Hungary. Our guest, Csaba Manyai has been active in strategic marketing for 10 years for clients ranging from top multinational corporations to the Museum of Fine Arts, the Palace of Arts in Budapest, to the Hungarian Bureau of Tourism, with special interest in country branding. His approach is based on “destination marketing”, a very SF minded model of positioning values inherent in history, culture and identity.

Using his experience, vast knowledge and creative ideas we would like to explore the possibility of creating a new “brand” for a country landlocked in Central Europe, in between East and West, North and South on the continent, at the meeting point of cultures.
Building on elements of national identity, skills and strengths inherent in the 1100 year-long history generally characterized as a struggle for survival and a series of wars of independence, Csaba Manyai will be coached through future perfect, strengths and resources, signs and small steps in order to explore a new possible country brand – a new destination for Hungary. With no related languages or nations around, Hungary has always been pressed to take on an integrating role: a “melting pot” in the middle of Europe, accommodating archetypal values and attitudes of four major cultures around – Byzantine, Slavic, Northern and Asian.

With the international range of participants of the workshop as representatives of the “global public” present we would like to look at what elements of this new destination are already seen therefore can be relied on internationally, what small steps are envisaged leading to this direction.
You are more than welcome to join us on our journey through history to contemporary treasures, on to a new destination.

Learn more:

www.solutionfocus.hu, www.solutionsurfers.hu
Csaba Manyai: Instead of Advertising (2009,HVG Press)

dr. Zsuzsanna Diószegi, dr. Györgyi Mátyók: Joy of Solution! Strategy Based Solution Focused Team Coaching – live.

“Joy of Solution” by live team coaching! In the Works

The slogan of EXECO Partner Executive Coach Professional Public Community is: “Joy of Solution”.
Same as usual we would love to show a joyful, unconventional way of our team coaching course.

1^st session of workshop: 10 minutes
Participants of this workshop arrive as private individuals. They will have joyful experiences how to be one team all together in few minutes. The first approximately 10 minutes lead us to group feeling through our senses.

2^nd session of workshop: 55 minutes
And than a live team coaching will start. Executive coaches of EXECO Partner coordinate this part of workshop. In this session, participants take part in a special team coaching. The group will have a sense of “3 in one” effectiveness: strategy management – team coaching – solution focus coaching in one procedure. Workshop shows how can increase the force of team coaching by using strategy management steps and tools as a part of coaching course.
3^rd session of workshop: 10 minutes
Summing up workshop’ experiences.
We compare individuals and group results, targets – achievements. The group will analyze the impressions of procedure.

Learn more:

www.execopartner.hu

Kirsten Dierolf: SF and Wittgenstein: Basic Thought Experiments

You can save yourself reading 1000 pages of Wittgenstein and have a fun time with thought experiments and discussions in which you will be invited to declutter your philosophy and become clear on why SF can do without so many things. Beautiful Mind

Walk through 4 thought experiments with me:

“But he’s not a real Jones!” – family resemblance concept
“The only rule that we use is that you can’t use any rule twice” – rule following argument
“I know what I’m feeling” – private language argument
“The dictionary says …” – meaning in use

Explore how these concepts are relevant for your SF practice. You will probably find out that there are many difficult things in your thinking that you can do without. The workshop is fun and light and well researched.

Learn more:

www.solutionsacademy.com www.solutionsacademy.de
www.asfct.org www.kirsten-dierolf.de

Klaus Schenck: “SoCo” – productively combining a Solution Focus with a Constraints Focus

Expand your perspective, and your toolbox, beyond SF – to become an even more versatile SF-practitioner! Patchwork

Almost 20 years ago, I came across an uncommon approach to general and project management, that recommended to focus (no – not on solutions, but rather) on “constraints”.
Much later, and encouraged by Insoo Kim Berg’s “just because I’m solution focused doesn’t mean I’m problem phobic” I tried and combined solution focus (SF) and constraint focus (CF), calling the combination SoCo (for Solutions and Constraints).
One version of CF is described in the still evolving “Theory of Constraints (ToC)” by Eli Goldratt. Here, a constraint is that part of a system that limits its output, the system’s bottleneck. Every “complex system”, hence every organization, at any point in time, has one such constraint, and efforts to improve the organization’s performance are helpful only if they address, exploit, and widen that constraint. All efforts directed towards other parts of the organization are simply a waste of time and energy, if they don’t improve the throughput at the constraint! Many a change program, total quality initiative, or balanced scorecard implementation may miss that point, and waste lots of money. Strange, isn’t it?

SF, in a nutshell, asks for : the “Platform”, including overlooked resources that can be utilized, the “Miracle” / desired future; and “First steps” forward (see Michael Hjerth’s “PLUS”-format), and then iterates the steps taken, always oriented towards the “future perfect”.
ToC asks: What’s the purpose of the organization? And what limits reaching it most? And how can that be imroved? – and the iterates the steps taken, always oriented towards improved utilization of the constraint.
So SF and CF look at different aspects of the same journey: SF at the desired state at the end of the journey, CF at the direst strait on the way to it.
Trying to widen the strait without a clear SF doesn’t make sense, lacks orientation.
Trying to move towards the focused solution and overlooking the constraint gets you stuck in the strait.
Focusing the constraint gives maximum leverage to your efforts in organizational improvement, while focusing on solutions gives maximum direction to all your steps.

SF meta-rules can be expanded to read:

If it doesn’t work, try something else – and check for effects at the constraint!
If it works, enjoy – and go for the next constraint!

I’d love to further introduce SoCo to you, and to learn from you how your experience fits with this understanding or organizations!

Learn more:

http://maaw.info/TOCMain.htm,
http://www.focusedperformance.com/blogger.html

Marco Matera: Presence the treasure inside

A possibility to open up the source of intuition being more free and powerfull. Focused on Solution

Presence is the basis attitude for the counseling and coaching activities.
In the workshop you will be able to go deep in your being re-discovering the Essence, the Beauty and Simplicity.
A workshop where you can experience the power of “Being in touch with what is”; suspending judgment you can explore a simple way to remaining neutral during coaching process.
We will explore systemic elements of counseling and you can experiment, with various simple techniques, a way to feel more free and provide real support in your work.

Learn more:

www.soluzionicreative.it

Mark McKergow: Narrative emergence – a paradigm for SF practice and more

Come to discuss what happens between us and our clients – before, during and after SF in action – and see at least one way that the wider issues around SF can be brought together into an overarching framework. Beautiful Mind

Narrative emergence is the name given by Gale Miller and Mark McKergow (2010) to the reflexive and continuously emerging flow of co-created meaning which is built both during and after SF practice. Narrative emergence links the pioneering ideas of Ludwig Wittgenstein to more recent developments in postmodernism and complexity science, giving a bold way to look at both SF practice and SF ‘theory’. This offers insights not just into what happens during SF practice, but also what happens before and afterwards, during our clients lives.
I would like to present these ideas to those in the SOLWorld community who are interested, and lead a discussion on how people see them as being useful, accurate, well-rooted or just plain mad.

Learn more:

Miller G and McKergow M (2010), From Wittgenstein, Complexity and Narrative Emergence: Discourse and Solution-Focused Brief Therapy (in ‘Discursive Perspective in Therapeutic Practice’, A Lock and T Strong (eds), Oxford University Press (2010) – in publication.
Advance draft available free from http://herts.academia.edu/MarkMcKergow

Sue Lickorish: SF Leadership: Resilience and Resourcefulness in Tough Times

The audience will be invited to share reflections and gain insights for their own situations. Focused on Solution

Discover what has worked and what we have learned while leading a voluntary organisation through a major change.
“If you want to make God laugh, tell him your plans.”

This is an interactive case study, in conversation with the audience. Hear the unfolding story of leading change in a voluntary organisation during turbulent times, when you just don’t know what to expect next. We will discuss our ‘ups and downs’ and how, as a group of volunteers, we have increased our organisational fitness. How well have we managed to stay solution focused in the face of huge challenges, in a shifting political, economic and social context?

We will explore the SF ingredients in the mix: what has worked along the way; using what’s there; small steps; being good at ‘not knowing’; acceptance, resilience and resourcefulness.
The audience will be invited to share reflections and gain insights for their own situations.

Suzanne Aldis Routh and Klaus Schenk: Solutions in 3D

This workshop enhances and expands solution-finding capacities in part because it draws on both sides of the brain; once individuals get their hands on clay and other tactile materials new thoughts and approaches spring forth and powerful positive energy is engaged which is then enriched with solution focus framing. Here and now

Solutions in 3D will be a completely experiential workshop. Using soft, coloured modelling clay, and other artists’ materials, participants will draw upon their imagination to build models of the stories they tell themselves around challenging situations and also to build the scenarios of the future perfect they create. These three dimensional scenes of stories and solutions can be enhanced by the use of metaphor to allow for new visions of the situation in question. The exercise is done in pairs or triads to bring multiple intelligences and fresh perspectives to the settting. Having an actual model of a demanding situation in your life allows you to get up and walk around it and come to new insights that way also. A Solution Focus framework wraps the exercises which enriches the outcomes and small next steps become clear.

Tamás Járdán, Tamás Schieszler: When PMBok meets SF

Getting a brief insight into “SF oriented PMPs’ mindset” and participation in development of SF questions for Project Management. Patchwork

PMBok means Project Management Body of Knowledge – it is the project management Bible from PMI (Project Management Institute) and it has become the de facto global standard for project management processes.

One of our main services at Rainforest Consulting is project management coaching, where we provide coaching services for project managers in specific project contexts. We are PMPs (Project Management Professional official credential holders certified by PMI) therefore our mindset is based on PMBok’s approach combined with SF principles. To consolidate this we are about to publish a Project Management Toolbox actually for the Hungarian market. This forthcoming book is going to summarise SF oriented project management related coaching questions, too.

In our workshop we would like to share our SF oriented project management approach then briefly introduce some of SF coaching question “clusters” developed for project managers. Moreover, we also would like to invite the participants to share their view, their experience and develop further some parts of our PM+SF approach.

Learn more:

www.rainforest.hu

Yasuteru Aoki: Creation of an‘SF inside’Organization at ZACROS

Unique case example of a solution-focused manufacturing company in Japan will inspire the participants of the ways an organization can utilize their own human treasures. Colors and Shapes

Aoki-san is going to report a successful SF organizational development case in Japan which utilized SF in a very unique way. A package manufacturer ZACROS (Fujimori Kogyo Japan) has been challenging to become an “SF inside” organization since 2008. At one of their factories SF approach was adopted as the guiding principle for their organizational development. Within half a year the workers achieved a high degree of well-linked collaboration which resulted from the positive ways of communicating with each other promoted by SF thinking. And to their own amazement the workers (even the youngest ones who are traditionally expected just to obey) started contributing with creative ideas. And the improvement in employees communication resulted not only in the better working relationships but also in the better number of management statistics, such as higher retention, better production/wage ratio and others. This is all being done with almost no hard pressure from the top management. It is very rare in Japan or maybe anywhere in the world. At present two of their major factories have adopted SF and are working on their way to more ”SF inside” management style. In 2009 ZACROS’s profit amount was the highest in their 95 years history. According to Mr.Fuyama, the executive director, there are three major factors that contributed to that. And one of them is the better productivity at the factories which adopted SF.

Aoki-san will prepare a video recording of interviews of the key people in the company who contributed to this achievement and are substantial witnesses to the development process. So the audience will hear not only the presenter’s interpretation of what happened and how SF worked in this case but also hear the direct voice of the creators of this unique organizational development project. The interviews will be conducted in Japanese, but the video will have English sub-titles. So this could be an opportunity for both presenter and the audience to have cross-cultural discoveries as well as learnings about unique wisdom shown by the ZACROS workplace solutionists by exchanging views on what we see in the video.

SFA is a great intervention aimed to help a client person in as shorter time as possible. However, SF can also be used in an organization over a longer period of time to promote bettering the workplace climate with positive finacial result. You will witness one example of that from Japan.

Dainius Baltrušaitis, Artūras Laucius, dr. Rytis Pakrosnis : The Solutions for the Company is the Solutions Focus: case analysis of retail industry project

Learn how to apply the Solutions Focus in large settings, discover SF together with facilitation techniques the World Cafe and Open Space. Focused on Solution

“No initiative! Why do we need that? Again?” These and the similar words were used by representatives of the company when SMART met them. Moreover, these words were also followed by factual figure talk of the company.

However, we want to share this case as a real success story, for at the end of the first stage of the project representatives of the company, participants and steholders talked completely different language – more motivation and will, improving figures and different atmosphere within the company. And all that in 4 months… with the company that employes more than 9.000 employees…

Learn more

www.smartbaltics.com

Jesper H Christiansen: When Ghosts Bring Treasures – an exploratory journey into the concept of resistance

Joint insights and reflections on the concept of resistance and ideas on how to approach this. Beautiful Mind

How do we benefit from a Solution Focused approach in a world where resistances seems to be ghosts “popping up” without obvious meaning for a helpful process?
What if these ghosts represent an uncertainty? And what if this uncertainty is only a thin layer covering an experience of something that has been working well so fare – something so precious that whether it’s an organisation, a team or a client, they are willing to go a long way to keep it?

Then we can assume that when “Ghosts of Resistance” are entering a conversation or a process they are in fact guardians of safety and good experiences. They represent a treasure of strong resources just waiting to be activated.
How do we discover these ghosts and their treasures so that we can step aside and let them be forward moving forces?

In this workshop we will use curiosity and creativity to discover existing tools, perspectives, approaches and to build up new tools that can help using these treasures of strong forces to benefit an organisation, a team or a client.
If Steve De Shazer’s buried resistance then here is a good opportunity to celebrate all of what’s instead!

Learn more:

www.jesperchristiansen.com

John Brooker: The Constructive Rant – Turning round negative energy

If you have to deal with demotivated or negative people, this tool can quickly change their energy from negative to positive in a safe and enjoyable way. Colors and Shapes

Have you ever had to deal with a group of people who are cynical, skeptical, negative, frustrated, annoyed or just plain awkward. How do you release these negative emotions in a way that makes the situation better, not worse? How can you do this quickly and in a way that motivates?

Constructive Rant is a tool that enables this. It is an adaptation of “Moan Moan Moan”, it has a easy to learn structure and you can use it whether you are experienced or inexperienced.
I use it regularly in my workshops as part of platform building. I have used it with group sizes from 5 to 90 and results have ranged from good to dramatically good. There is no down side that I have found (just tempting fate there!).
I will show you exactly how to use it and we will have a Q & A session to wrap so you can benefit from my experience.

Colin Coombs, Loraine Kennedy: Influencing with Solution Focus: Discovering Treasure in the Interaction

In this workshop, Loraine and Colin will build on their SOL2010 workshop in which we looked at using PLUS to help prepare for meetings. Our focus this time is ‘how can you use SF techniques to help you be more influential in meetings?’

We’ll start by reminding everyone about PLUS as a great starting point for any interaction and look at the feedback from last year’s SOL workshop. What have people tried? How have they used it? What worked? (We want to gather this information beforehand by a questionnaire.)

Then, we will share 5 simple steps to uncover treasure in yourself and others so that you can be more influential in different circumstances. Next, we’ll set up a ‘sharing forum’ to capture ideas from everyone about how and when they might apply these steps in their work. Most important, is the opportunity for everyone to practice a couple of SF influencing techniques with each other – fun activities to uncover treasure in the room!

To conclude we will tell you how we’ve introduced this approach to groups, in a case study report format and provide you with some evaluation data from people who have used and developed the ideas.

Kiyoji Ito: From Competition to Co-working within an Organization. A Challenge of a Local Coop Financial Institution

Learn how to utilize solution focus in order to improve the quality of management and result, how to benefit of encouraging co-working rather than competing between each branches, finding strength in each premises, and supporting each other by positive advices. Focused on Solutions

The presentation is about a consulting work of JA-Tonenumata. This organization is a Japanese Agricultural Cooperative Society and has very typical characteristics of Japanese organization. The participants will be presented the application of solution focus in order to improve the quality of management and result, benefit of encouraging co-working rather than competing, finding strength in each premises, and supporting each other by positive advices.

Petra Müller-Demary, Marco Ronzani::Constructing the Scale in the Space– the SF-scaling-questions in the form of a systemic structural constellation: the scale-structure-constellation

The SF-scaling questions operate with positions as “1”, “10”, “today”, “forerunners”, “good enough”, “step forward”. We assume that for the client theses positions have a clear content that can be expressed verbally. We can understand theses scale-positions also as pure syntactic elements of a systemic structural constellation (SySt). This means that with a SySt the client can externalize his inner picture of the scale-positions and there relations “transverbally”. In our workshop we will make an experiment with this particular form we call “scale-structure-constellation”. We will work out the scale-positions of a concrete question of a participant and create a “scale-structure-constellation” with the participants as representatives. We are interested in the difference that it makes when we do a SySt in addition to a SF-scaling-interview.

Learn more:

www.sequoia-consulting.eu

Stephanie von Bidder, Dominik Godat, Lorenz Jungi:Getting Balanced – sf ways to handle stress and burnout

Together we discover, share, and develop working sf practices of supporting people getting balanced in their lives. Scenes and Senses

Have you ever felt unbalanced in your life? Have you worked with people wanting to find a balance in their lives? Have you ever wondered how solution focused work can make a difference for people before or in a burn out? Come in and share your thoughts and success stories with us.

Together we discover, share, and develop working sf practices of supporting people getting balanced in their lives. Experience the balancing impact of body work combined with “going slow question”. Find out what tools and interventions might fit best for you and your clients and sharpen your focus of useful coaching skills. You might not only reflect sf practices, experience sf interventions/questions, and share know-how about working with this topic, but also discover and develop new ideas.

We will share our experiences with you in a playful and balancing way and invite you to bring in yours as well.

Hans Schreurs: Implementing and measuring Solution Focus Perspectives in an Organization

To learn in what way the solution focused simply- works-best formula can change the attitude and behaviour of professionals in an organization in difficult circumstances towards a solution focused approach. In the Works

An organization of social work services (275 persons of professionals including management) in a middle-great city (approximately 150 thousands of inhabitants) struggled with severe problems of surviving: financial problems leading to an expected bankrupt in 2009 and professionals who were very motivated for their work but very dissatisfied with their organization. The municipality paid an annual amount of more than 9 millions of Euros and threatened to end this budget if the organization was not able to make a turn around strategy in motivated personnel and in the direction of a more customer centered approach.

In a simple training of two workshops of half a day each given to the management and teams in the period of March 2009 until December 2010, the participants, in groups of 15 persons, learned the fundamental principles of the solution focused approach. They also learned how to reassess trends of changing position of professionals during last decades into a positive perspective, and they saw that to the customers not only belonged their clients but also the funding municipality. With this training the personnel experienced how the steps in the solution tango can help them to search for solutions instead of keep discussing on problems and staring to the imperfect history.

But: did this really work? Is implementing a solution focused approach really effective in changing processes? What exactly has been changed? And are management and professionals satisfied with using the solution focused research? Answers are found in a quantitative research study (N=275). In a literature study solution focused variables were formulated: solution focused attitude (interest in… and making definitive choices….) according to the affective taxonomy of Krathwohl, solution focused behaviour, changing working methods and systems, and satisfaction with solution focused approach. [Developing this research model started in September 2010 and at the end of January 2011 the distribution of questionnaires will start. In May 2011 results will be available and they will be presented at the SOL Congress in Hungary.

Veronika Wieland, Katalin Hankovszky, Enikő Tegyi: On the road to more everyday engagement in selling

Engage in an ongoing process and make a real difference for the client. Reflect on an example where some simple SF ideas generate impact on the design of the project.

Learn more: Katalin Hankovszky and Eniko Tegyi: articles on brief coaching quoted at www.solutionsurfers.hu

Short biography of Fredrike Bannink

Fredrike Bannink is a clinical psychologist and a Master of Dispute Resolution. She is the owner of a training, coaching and mediation practice in Amsterdam. She is a mediator for the Amsterdam District Court and an international author and trainer in solution focused brief therapy, coaching, mediation/conflict management and leadership.

Short biography Herwig Deconinck and Lisa Boelaert

Herwig Deconinck and Lisa Boelaert are the founding partners of True Colours, a consulting organization that focuses on individual and team coaching, leadership development, the implementation of HR processes and process consultation in organizational change projects. We prefer to work in a solutions focused way, treating our clients as partners. Our Sol journey started with the Mastercourse Solutions Focused Management and Coaching in Amsterdam.

Herwig has a master’s degree in Educational Sciences and is a qualified coach and a certified LIFO-practitioner. He began his career in a Bank (Fortis), and found his place in the HR profession after a job in the socio-cultural sector. Firstly as a training manager of a sectoral training organisation for the metal industry in Flanders (Agoria), afterwards as a Manager Training and Development of a large insurance company. He started his consulting career at Bekaert-Stanwick and started his business as an independent consultant in 2003. As a guest lecturer he teaches courses on leadership and teamwork at several colleges and universities (KHLIM, UGent, KdG, Katho, K.U.Leuven)

Lisa started her business as an independent consultant in 2004 after having worked for 4 years as a consultant for Bekaert-Stanwick. She also has 6 years experience as an HR professional for PricewaterhouseCoopers and the Catholic University of Leuven. She has a master’s degree in Psychology and is a qualified coach and a certified MBTI-practitioner. As a guest lecturer she teaches courses on leadership and teamwork at several colleges and universities (KHLIM, UGent, KdG, Katho, K.U.Leuven)

Short biography Hans Christian Nielsen

Hans Christian Nielsen is HR and Communications Manager in AAK (The Unemployment Insurance Fund for Academics in Denmark). The contributor has a master degree in Political Science from the University of Copenhagen. The contributor has been working with HR development both in the private and the public sector as manager and consultant.

Short biography Paul Z Jackson and Janine Waldman

Paul Z Jackson and Janine Waldman are directors of The Solutions Focus, which provides coaching, training and consultancy. Designed to help individuals and teams make best use of resources to achieve the outcomes they want, the solutions-focused approach can be applied to team leadership, performance management, strategic planning and people-related change processes.

contact@thesolutionsfocus.co.uk , www.thesolutionsfocus.co.uk

Short biography Éva Porpáczy

Having a background in Art History, Eva works as a trainer, coach, book publisher and a CSR consultant.

ep@starsbridge.hu

Short biography Jürgen Launspach and Claudio Aloisio

Claudio Aloisio
Over 20 years management experience in international and multicultural fast paced environments. SF coach and business trainer.
Claudio.aloisio@orange.fr

Jürgen Launspach
is working for an international company for more than 25 years in different positions. Now he is working in Budapest since 2 years.

Short biography Adina Borta, Klaus Schenck

Adina, mathematician and psychologist by training, joined SOLworld in 2009, having translated an SF coaching book into Romanian before, and having quit her job since, now working as a freelance HR consultant and coach, setting up a new business and enjoying the changes that SF, amongst other influences, brought about.

aborta@gmail.com

Klaus attends his 9^th SOL-conference, and continues loving to coach people and organizations on their individual developmental pathways, using his photographer’s, biologist’s and multi-year international manager’s background and his own solutions-resources-systemic focus, recently productively complemented by – a constraints focus.

doc.ks@web.de

Short biography Hannes Couvreur

“It’s not about being superman. It’s about being superbly human” – Hannes Couvreur applies solution focused coaching in the fields of change management, change communication, marketing, strategy and creativity. Loves to draw with Chinese ink. superblyhuman@gmail.com

Short biography Björn Johansson and Eva Persson

Eva Persson has a BA in psychology and is a trained supervisor. Owner of CLUES together with Björn Johansson, where the business consists of coaching, training, professional staff- and workplace development and several controlled research studies on sf.

Björn Johansson, coach trainer for Solutionsurfers and CLUES, consultant with great experience from coaching, Sf therapy, teams and organisational development. Involved in SOL since 2002 and SFCT Chapter head of the Scandinavian chapter.

Short biography Dr. Peter Röhrig – Dr. Holger Gemba

Dr. Peter Röhrig is organisational consultant, facilitator and executive coach. As a recovering former manager he supports whole-heartedly people in challenging leadership positions – and people who want to create effective teamwork. Peter offers advanced training in sf consulting and workshop-design. peter.roehrig@consultcontor.de

Dr. Holger Gemba

Teacher, philologist, academic lecturer (Slavonic and Middle/East European studies) Ruhr-Universität Bochum/Faculty of Philology experience as supervisor/ development of new methods (and software) in distance learning of languages. Using SF approach to approve teaching and learning in universities Holger.Gemba@ruhr-uni-bochum.de

Short biography Marika Tammeaid

Solution Coach and supervisor working for the State Treasury as Development Manager. She also teaches Solution Focus coaching and clinical supervisory at Centre for Continuing Education of the University of Helsinki. Her background is in managerial work in Finnish and international organizations. At the moment studying empowering photography at Aalto University School of Art and Design. marika.tammeaid@statetreasury.fi

Short biography Paul Z Jackson

Paul Z Jackson trains trainers, facilitators and coaches, always using SF methods. He has also produced and directed several professional improvisation comedy groups and is President of the Applied Improvisation Network. paul@thesolutionsfocus.co.uk

Short biography Fredrike Bannink, M.G. van Os

Marc van Os is an organizational psychologist, solution focused coach and mediator. He is the owner of a training, coaching and mediation practice in Rotterdam and Leiden. He is a trainer in solution focused mediation, coaching and conflict management. As a mediator he is associated with the Rotterdam District Court.

Short biography Janine Waldman, Eva Persson

Janine Waldman, MSc FCIPD, is co-director of the coaching & change consultancy The Solutions Focus, and specialises in introducing SF coaching and working into organisations. Her clients include London Metropolitan Police, Bieresdorf AG (Nivea) and Reading Borough Council . Janine is co-author of “Positively Speaking” janine@thesolutionsfocus.co.uk

Eva Persson, has a BA in psychology and is a trained supervisor. Owner of CLUES together with Björn Johansson, where the business consists of coaching, training, professional staff- and workplace development and several controlled research studies on sf. eva@clues.se

Short biography Daniel Meier

Daniel Meier is coach, mentor and trainer for coaches. He has trained over 1000 Coaches since 2002 and teaches in different countries and institutes. Daniel is co-founder and director of Solutionsurfers ltd, a institute for SF training with partners all around the world. In his private practice he coaches both corporate clients on management issues and teams. Daniel’s latest publication is Coaching – plain and simple.

Daniel.meier@solutionsurfers.com

Short biography Enikő Tegyi

Eniko Tegyi: coach, trainer, journalist. Worked as theater and art reviewer for major Hungarian dailies and magazines. As trainer used several systems of personal development and stress release. Active as a Solution Focused coach for two years, she is co-founder and local representative of SolutionSurfers Hungary providing brief coach trainings in Hungarian and coordinator of the local organizing team of SOLworld 2011.

Short biography Zsuzsanna Diószegi, Györgyi Mátyók

dr. Zsuzsanna Diószegi

diószegi@execopartner.hu president and CEO of EXECO Partner

Executive Coach (by KPMG-BME Academy), pharmacist, economist. 18 years medium and top management practices in pharmacy industry. Experiences: strategy and change management, organization – development, team coaching. Executive coaching: effectiveness and solution—focused.

dr. Györgyi Mátyók:
matyok@execopartner.hu, vise president and CEO of EXECO Partner, Executive Coach (by KPMG-BME Academy), economist.

15 years medium and top management experiences in financial markets. Scope of activities: executive coaching, strategy management, product development, set up controlling and Executive Information Systems.

Short biography Kirsten Dierolf

Kirsten Dierolf is the owner and founder of SolutionsAcademy and mainly works for global corporations in the areas of leadership development, organizational development and executive coaching. She trains coaches and organizational developers in the Solution Focused approach. Kirsten is co-author of “The Solution Tango” and president of the association for the quality development of Solution Focused consulting and training.

e-mail: kirsten@kirsten-dierolf.de

Short biography Klaus Schenck

Klaus attends his 9^th SOL-conference, and continues loving to coach people and organizations on their indivdual developmental pathways, using his photographer’s, biologist’s and multi-year international manager’s background and his own solutions-ressources-systemic focus, recently productively complemented by – a constraints focus.

Short biography Marco Matera

Expert in systemic approach I lead coaching sessions, seminars on topics related to personal growth, management skills. The words that best describe my new approach are: Simplicity, Trust and Presence. They revolve around Beauty, Abundance, Concreteness.

Short biography Mark McKergow

Mark McKergow is director of SFWork, the Centre for Solutions Focus at Work. He is an international consultant, speaker, coach, trainer and writer, is the co-author of The Solutions Focus: Making Coaching and Change SIMPLE (first published 2002, now in 11 languages) and two further books on SF and management. He is a Board Member of SFCT, an editor of the InterAction journal of SF in organisations, and helped organise the first two SOLWorld conferences.

Short biography Sue Lickorish

Sue Lickorish is a highly flexible and motivating “guide on the side” who energises positive change with individuals, teams and organisations. She was also Chair of the Board of Trustees for a charity which helps disadvantaged women to transform their lives.

Short biography Suzanne Aldis Routh and Klaus Schenk

Suzanne Aldis Routh is a solution focus consultant, with a widely varied background, who specializes in leadership and creativity. She works with individuals and teams both within and outside of corporations and organizations. Suzanne is also an artist and an author. suzanne@effervescent.ca

Short biography Tamás Járdán, Tamás Schieszler

Tamás Schieszler (42); M.Sc. in Informatics, PMP, MBA; working as management consultant, coach; 10 years experience in IT industry from engineer position to top management level; 7 years experience as consultant focusing on strategic level project management, business and management coaching, management team development, IT service development for ITC and utilities.

Tamás Járdán (43), Program-designer Mathematician, PMP, MBA at Buckinghamshire Chiltern University, PhD student. Specialized in project crisis management, organizational development and management of highly complex programs. His special interest is project management coaching and executive coaching, leveraging from the 32 years of practicing judo.

Short biography Yasuteru Aoki

Yasuteru Aoki known as “Aoki-san” was the first Japanese to appear at SOL conference in 2005, presented a successful case of organizational culture change at Canon FineTech in SOL2007 in Bruges and founded J-SOL (Japanese SF conference) in 2008. aoki@solutionfocus.jp

Short biography Dainius Baltrušaitis, Artūras Laucius, dr. Rytis Pakrosnis

Dainius Baltrušaitis, PCC (Psy, Econ) // Artūras Laucius (Psy, Econ) // dr. Rytis Pakrosnis (Psy)

Dainius, Artūras and Rytis have experience in individual and team coaching working in development and change settings as consultants and coaches at SMART. Together representing company SMART that Using solution-focused approach, incorporating World Cafe, Open Space, Balaced Scorecard and other techniques, they have been working with different companies such as TeliaSonera (Teo LT, Omnitel), Tele 2, Philip Morris International, Nordea Financing, PKN Orlen, Coopernic Alliance (Palink) and others in Lithuania, Latvia, Estonia and Russia.

info@smartbaltics.com // www.smartbaltics.com

Short biography Jesper H Christiansen

Jesper H Christiansen has been working as an independent consultant since 1997 and since 2004 as a systemic and solution focused coach and team/group facilitator. Jesper is very fond of movement and games in his work with processes and you can expect the same in his workshops.

mail@jesperchristiansen.com

Short biography John Brooker

John is a full member of SFCT, and a full time facilitator who uses SF at every opportunity, where appropriate. Apart from SF his major love is Innovation. He tutors residential schools for the UK Open University on Creativity and Innovation.

hi@yesand.co.uk

Short biography Colin Coombs, Loraine Kennedy

Colin is a coach, facilitator and learning and development specialist focussing on leadership development and cultural change. He uses SF in all his work at the Tate Gallery, where he works as a development consultant, and in his freelance work with his own clients

coombs.colin@gmail.com

Loraine enjoys using SF when running workshops, working on topics such as influencing, dealing with resilience or work/life balance. She works mainly in the public and not for profit sectors and specialises in working with teams and in coaching.

loraine@lkdevelopingpeople.co.uk

Short biography Petra Müller-Demary and Marco Ronzani

Petra works as an Executive Coach, Team Coach and Management Trainer in Romania, Bulgaria and Germany. After several years in an international company she continued her carrier as an independent consultant and supported the development of her clients with various projects building up her reputation as one of the leading Coaches in Romania. Since 2006 she is Managing Partner in the MDI – Management Development Institute (Vienna-Bucharest), Executive Coach for Spreng – Partners for Excellence (Frankfurt) and co-founder of SEQUOIA – Growing at work (Bucharest – Munich)

Marco for many years was a lawyer and since 10 years works as a SF coach, SF mediator and consultant for SF organizational development in Switzerland, Germany and Italy. He is very experienced in systemic constellation work in all the fields of his activities and has followed the 4-year training with Insa Sparrer and Matthias Varga von Kibéd.

Short biography Stephanie von Bidder, Dominik Godat, Lorenz Jungi

Stephanie von Bidder: (www.vonbidder.ch) Swiss sf coach for individuals; trainer for teams that want to learn sf; teambuilding and supervision. Workshops for SF coaching and Feldenkrais together with John Tarr( Feldenkrais practitioner). Contributions in Solution Tools, SF Management, and 57 SF Activities for Facilitators and Consultants.

Dominik Godat (coaching@godat.ch): Swiss sf coach for individuals, managers and teams across Europe. Invented Random Coaching in 2006 and has influenced many sf coaches since. Contributed to books like Solution Tools, SF Management, and 57 SF Activities for Facilitators and Consultants.

Lorenz Jungi (lorenz.jungi@humanevents.ch): Swiss sf coach for individuals, managers and teams across Europe. He is a psychologist and Professional Certified Coach by the ICF focusing on topics like life balance, stress, burnout and leadership!

Short biography Hans Schreurs

Hans Schreurs started his career as an anaesthesia nurse in 1972 and meanwhile he finished his study Management and Education for Nurses in 1980. At the present he is studying for his Master degree, and intends to obtain his Master degree in June 2011. He worked as a teacher in the domain of health care and social work, and as a project manager in different organizations. From 1997 to 2009 he has been working also as a trainer for projects in Hungary (Debrecen), Moldova, Belarus, Lithuania and Ukraine.

Short biography Veronika Wieland, Katalin Hankovszky, Enikő Tegyi

Veronika Wieland

She is a trainer, coach and organisation developer more then ten years with pedagogical background. Veronika is the training and development manager in this relevant retailer company. She is the projectmanager also and who’s responsible to increase the customer satisfaction in her company trough the SF project.
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Katalin Hankovszky

Katalin is an independent trainer and coach, coming from a pedagogical background, working in business and training environment since 1995. Since she first came across solution focus 1996 she she has integrated this approach in all of her work. She co-created the concept of solution focused training methodology. www.solutionfocus.hu

Tegyi Enikő

Enikő is a coach and journalist. Worked as theater and art reviewer for major Hungarian dailies and magazines. Active as a Solution Focused coach for three years, she is also interested in organization development possibilities of brief coaching as a system of communication targeted at maximum involvement of clients. As chief Hungarian organizer of the conference, her purpose is making SF available and accessible in Hungary. www.solutionfocus.hu